Help when you are not feeling well mentally

Worries, fear, sadness: You are not alone. Here you find help. Free, anonymous, also at night.

A new country is exhausting. Many people have worries, sleep badly or are sad. This is not a weakness.

Getting help is normal and right.

Talk to someone right away: 143

Die Dargebotene Hand listens to you. Call 143. Day and night, free, anonymous.

You do not have to say your name. There is also chat and e-mail on 143.ch. In English: 0800 143 000, from 6 pm to 11 pm.

Are you a child or a young person? Call 147 (Pro Juventute). Also free and anonymous.

The way via the family doctor

Your family doctor is a good first address. Tell them how you are feeling. They know professionals and refer you.

The basic insurance (Grundversicherung) pays for treatment by recognised professionals. You pay the deductible (Franchise) and co-payment (Selbstbehalt).

Luzerner Psychiatrie

The Luzerner Psychiatrie (lups) helps in crises. The emergency service is available day and night: 058 856 53 00. You can call yourself, relatives may also call.

Acute danger

Does someone want to hurt themselves? Or hurt others? Call 144 or 117. This is an emergency.

What you can do now

  1. Call 143 if you want to talk now.
  2. Talk to your family doctor about your worries.
  3. In a crisis: Luzerner Psychiatrie 058 856 53 00.
  4. Emergency? Call 144.

This app does not replace a doctor or counselling.

Kanton Luzern, Grüezi-Portal: Psychische Gesundheit (2026-09-21)

Find help

  • Die Dargebotene Hand – Telefon 143 · 143
  • Luzerner Psychiatrie – Psychiatrischer Notfall (ZAK) · +41 58 856 53 00
  • Pro Juventute – Beratung 147 für Kinder und Jugendliche · 147
  • FABIA Kompetenzzentrum Migration · +41 41 360 07 22